Terms and Conditions
The Promoter:
Lucky 13 Competitions Limited
Company Number: 15956216
Registered Office: 49 The Foxholes, Kidderminster, England, DY10 2QR
Last Updated: 31/05/2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) apply to all competitions operated by Lucky 13 Competitions Limited (“we”, “us”,
“our”). By entering any of our competitions, you agree to be bound by these T&Cs.
1.2. We reserve the right to amend these T&Cs at any time. Any changes will be published on our website.
2. Eligibility
2.1. Entrants must be at least 18 years old and a UK resident.
2.2. Employees of Lucky 13 Competitions Limited and their immediate families are not eligible to enter.
2.3. Only one entry per person is permitted in free-entry competitions unless otherwise stated.
3. Entry Process
3.1. To enter a competition, you must:
– Select a competition,
– Answer a skill-based question correctly,
– Purchase an entry or use the free postal entry method (see Section 4).
3.2. All entries are final. No refunds are issued unless explicitly stated under Section 12.
3.3. The number of available entries per competition is limited. Once sold out, no further entries will be accepted.
4. Free Entry Route
4.1. You may enter for free by post. To do so, send a handwritten postcard with your:
– Full name
– Address
– Email
– Contact number
– Correct answer to the competition question
to:
Lucky 13 Competitions Limited, 49 The Foxholes, Kidderminster, DY10 2QR
4.2. Only one competition entry per postcard is permitted. Multiple entries on a single card will be disqualified.
4.3. Free entries must be sent via Royal Mail First Class or Second Class standard delivery only.
Entries sent using tracked, signed-for, or delivery confirmation services will be rejected and deemed invalid.
4.4. Entries must arrive before the advertised closing date. We accept no responsibility for lost or delayed post.
5. Competition Questions
5.1. Each competition requires answering a skill-based question. Only correct answers will be entered into the draw.
5.2. We reserve the right to disqualify entries with incorrect or incomplete answers.
6. Draw and Winner Selection
6.1. Winners are selected using one of the following verified
methods:
– For instant win competitions, a secure PHP-based randomisation system is used to assign and determine winning
entries automatically.
– For manual live draws, winners are selected using the Google Random Number Generator (RNG) and the process is
conducted transparently via live stream.
– Forsome competitions, where specifically stated in the competition description, the draw will be completed automatically using the secure PHP- based system on the advertised closing date regardless of whether all entries have sold out.
6.2. Draw dates are published on the competition page. We reserve the right to change the date in the event of low entry
volumes, except where the draw is automatically completed as described in 6.1 (see Section 12).
6.3. Winners will be announced live via social media and/or our website.
6.4. Draw Types – One-Shot vs Guaranteed Winner
The method of winner selection may vary by competition and will be clearly stated on the relevant competition page:
– In a One-Shot Draw, a single random number is drawn using our secure system, from the entire pool of available entry numbers (e.g. 1–130,000), regardless of how many entries have been sold.
If the number drawn corresponds to an unsold or invalid ticket, no redraw will occur and no winner may be declared.
– In a Guaranteed Winner Draw, the draw will be repeated until a valid, sold entry is selected, ensuring the prize is always awarded.
Each competition will clearly state whether it follows a One-Shot Draw or a Guaranteed Winner Draw method.
7. Prizes
7.1. Details of prizes are provided on the competition page.
7.2. Prizes are non-transferable and no cash alternatives are offered unless stated.
7.3. Prizes must be claimed within 14 days of notification. If unclaimed, the prize may be re-drawn.
8. Entry Limits and Restrictions
8.1. Lucky 13 reserves the right to limit the number of entries per person or household.
8.2. Any suspected abuse of the entry system (e.g. automated entries, multiple accounts) will result in disqualification.
9. Refunds and Cancellations
9.1. Entry fees are non-refundable except where required by law or under the terms of Section 12.
9.2. If a competition is cancelled, full refunds will be provided to all paid entries within 14 days.
10. Liability
10.1. We are not liable for:
– Lost, delayed, or damaged postal entries,
– Technical errors affecting entry or draw,
– Delivery issues once the prize has been dispatched.
10.2. We do not confirm receipt of free postal entries and do not guarantee or confirm their inclusion in any competition.
All postal entries are processed manually and entirely at our discretion.
10.3. Our total liability shall not exceed the value of the prize awarded.
11. Privacy
11.1. By entering, you agree to our Privacy Policy, which governs how we store and use your data.
11.2. Winner names and town/city may be published unless requested otherwise.
12. 100% Money Back Guarantee (Selected Competitions Only)
12.1. This guarantee applies only to competitions marked with the “100% Money Back Guarantee” badge or description. It remains subject to all eligibity criteria, regardless of whether the competition is drawn manually or automatically (see Section6.1).
12.2. Only participants who do not win any prize are eligible.
12.3. The guarantee is valid only if 100% of available entries are sold prior to the draw date, including competitions drawn automatically on the advertised closing date. If competition does not sell out fully, the guarantee is not activated even if the draw takes place.
12.4. If fewer than 50% of entries are sold, the competition closing and draw date may be extended unless the competition specifies that the draw will occur automatically on the advertised date.
12.5. Refunds can be claimed 12 months after the official draw date, and must be submitted within a 30-day window thereafter.
12.6. Refund requests must be made using the official form on our website. Refunds are not issued automatically.
12.7. If any of a participant’s entries result in a win, they are no longer eligible for a refund under this guarantee.
12.8. Refunds are issued to the original payment method, unless otherwise agreed in writing.
12.9. We reserve the right to verify your identity and confirm entry records before issuing a refund.